82 Gems Logo

Help & Support

Have a question or run into a bug? We're here to help.

Email Support

For account issues, billing questions, or urgent bugs, send us an email directly. We typically respond within 24 hours.

Contact Support

Feedback & Ideas

Found something that could be better? We are actively building and love hearing your ideas for new features.

Send Feedback

Frequently Asked Questions

Is the platform free?

Yes! We are currently in our open launch phase. All provider features are free to use, and we do not charge any commission on leads you generate.

How do I update my service category?

You can update your industry, location, and bio by going to the Profile page. Changes appear in the directory immediately.

Can I hide my profile?

Currently, all onboarded profiles are visible. If you need to temporarily hide your account, please contact support and we can assist you.